FAQs

How can I know my size?

Check out the product pages, you can find there the measurements of the t-shirts.

 

How much does shipment cost?

It may vary according to your address, but usually it is $4. 

 

Does the price include taxes?

Yes, the price you see is what you will be charge.

 

What should I do if I need to change my delivery address or if I made a mistake in my order?

Send us an email to store@datasketch.co as soon as you notice so we can change it before it leaves the warehouse. If it has already left the warehouse you might have to reorder.

Please, always contact us before sending any product back.

 

What should I do if the product I received isn't the one I ordered?

Send us an email to store@datasketch.co 

Please, always contact us before sending any product back.

 

Until when may I send back the product I bought?

All of our products have with a 14-day warranty, from the date you receive it. This means you have 14 days to send it back. We only accept returns of products in the original packing. 

 

Can I get a reimbursement of my purchase?

You can indeed request a reimbursement for your order, minus shipment costs. Keep in mind that the product must be returned within the warranty period and in perfect conditions, just like you received it.


Contact us in store@datasketch.co 

 

When should I expect my purchase to be delivered?

Delivery date can be affected by several factors nevertheless you should receive your order within 7 days.

 

Are international shipments available?

Sadly, at the moment, our products are only available across the US and in Europe. If you are not in these areas, feel free to send us an email and we will try to find a way to get you what you want!